Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
Before You Start
- Complete the KYC process: upload a government-issued ID, proof of address (recent utility bill), and proof of payment method (e.g., card photo with digits hidden).
- Check the minimum and maximum withdrawal limits for your chosen method. Most e-wallets start at $20, bank transfers at $50.
- Review wagering requirements on any active bonus. Withdrawing before meeting them forfeits the bonus and winnings.
- Ensure your deposit method matches the withdrawal method whenever possible to avoid delays.
- Set a withdrawal currency that matches your account currency to avoid conversion fees.
How to Sign Up
- Visit https://spin-boss.mex.com/ and click the Sign Up button.
- Fill in your email, create a strong password, and select your preferred currency.
- Verify your email by clicking the link sent to your inbox.
- Complete your profile with full name, date of birth, and address exactly as on your ID.
- Enable two-factor authentication (2FA) for extra security via the security settings.
- Make your first deposit and claim the welcome bonus if desired.
Calculating Your Bonus
Understanding how wagering requirements affect your withdrawal is crucial. Suppose you deposit $100 and receive a 100% match bonus up to $100 with a 30x wagering requirement on the bonus amount.
- Deposit: $100
- Bonus: $100
- Total balance: $200
- Wagering requirement: 30 × $100 = $3,000
You must place bets totaling $3,000 before any winnings become withdrawable. Each game contributes differently: slots usually 100%, table games 10-20%. For example, betting $10 on slots counts $10; betting $10 on blackjack counts only $1-$2. To clear the bonus efficiently, focus on high-contribution games. After meeting the requirement, you can cash out your winnings, subject to maximum withdrawal limits on bonuses (often 10x bonus amount).
Security
Spinboss casino employs 128-bit SSL encryption to protect all data transmissions. Two-factor authentication (2FA) is available and recommended. The platform undergoes regular third-party audits for fairness. All accounts require verified identity before any withdrawal, in compliance with KYC and AML regulations. For players from Curaçao-licensed casinos, note that winnings may be subject to local income tax unlike MGA or local licenses.
Payment Methods
| Method | Min / Max Withdrawal | Processing Time | Fees |
|---|---|---|---|
| Visa/Mastercard | $20 / $5,000 | 2–5 business days | Free for first withdrawal; thereafter $3 |
| Skrill | $10 / $10,000 | Instant to 24 hours | Free |
| Neteller | $10 / $10,000 | Instant to 24 hours | Free |
| Bitcoin | $20 / $25,000 | Up to 1 hour | Free |
| Bank Transfer | $50 / $50,000 | 3–7 business days | $10 flat fee |
Fix It Fast
- Withdrawal pending for more than 48 hours? Contact live chat with your account ID and transaction reference. Ensure all documents have been submitted and verified.
- Verification rejected? Check document clarity and validity (not older than 3 months). Resubmit with better lighting and all corners visible.
- Bonus not credited after deposit? Verify you entered the bonus code during deposit. Contact support with exact deposit time and amount.
- Can’t withdraw because of active bonus? Complete the wagering requirement or cancel the bonus (winnings from bonus will be removed).
- Method not appearing in withdrawal list? Ensure you have deposited using that method first. Some methods are deposit-only; choose an alternative from the list.
- Currency conversion mismatch? Check your account base currency. Withdrawals in a different currency may incur conversion fees; adjust in account settings if possible.
Worth Knowing
Responsible gambling tools are available to help you stay in control. You can set daily, weekly, or monthly deposit limits via the responsible gambling section. Session time limits remind you to take breaks. Self-exclusion options let you block access for a chosen period. For immediate assistance, customer support can guide you to organizations like GamCare. Always gamble within your means.
FAQ
What is the minimum withdrawal amount?
The minimum withdrawal varies by method: $10 for e-wallets, $20 for cards and Bitcoin, $50 for bank transfers.
How long do withdrawals take?
E-wallets are processed within 24 hours, cards take 2–5 business days, and bank transfers 3–7 business days. Bitcoin withdrawals are typically under one hour.
Do I need to verify my account before withdrawing?
Yes, full KYC verification must be completed before the first withdrawal. Submit your documents early to avoid delays.
Can I withdraw to a different payment method than I deposited with?
Ideally, use the same method. If not possible, you may use an alternative method provided it is linked to your verified account name.
What happens if I request a withdrawal while a bonus is active?
The withdrawal request will be blocked until the bonus wagering requirement is met or the bonus is forfeited. Forfeiting the bonus removes related winnings.
Are there withdrawal fees?
Most methods are free for withdrawals. Bank transfers incur a $10 fee, and card withdrawals may have a $3 fee after the first free withdrawal per month.
Is my personal data safe during transactions?
Yes, all data is encrypted with SSL technology. Spinboss casino follows strict data protection policies and does not share information with third parties without consent.
Can I cancel a pending withdrawal?
Yes, if the request is still in pending status, you can cancel it via the account history section. Once processed, cancellation is not possible.
What should I do if my withdrawal is rejected?
Check the reason provided in your account. Common issues include incomplete verification, bonus terms not met, or exceeding daily limits. Contact support for specific guidance.
Getting your first withdrawal right sets the tone for your entire experience at Spinboss casino. By following the steps outlined in this guide, you’ll avoid common pitfalls and enjoy your winnings quickly and securely.
